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Sign in to access your delivery management dashboard

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Single Sign-On (SSO) integration will be available soon. Contact your administrator for updates.

New to mCentral?

What You Can Do After Logging In

Access powerful features designed to streamline your delivery operations

Ordering

Browse, reorder and checkout with familiar simplicity.

Reporting

Purchasing insights, usage patterns and compliance dashboards.

Issues Handling

Track and resolve problems with full audit trails and proof of delivery.

Approvals

Built-in workflows that respect your purchasing hierarchy.

Governance

User permissions, spending controls and site-level access.

Driver Communication

Direct messaging for timing and access coordination.

Role-Based Access After Login

Your dashboard and available features depend on your assigned role

Global Admin

Full platform access

  • All system settings
  • User management
  • Complete data access

Customer Admin

Organization management

  • Company-wide data
  • User invitations
  • Approval rules

Area Manager

Multi-site oversight

  • Assigned sites only
  • Site analytics
  • Approval processing

Site Level

Single-site access

  • Own site data
  • Place orders
  • Track deliveries

Automatic Role Detection

After logging in, the platform automatically detects your assigned role and displays only the features and data you have permission to access. Your navigation menu, dashboard widgets, and available actions are customized to match your role and site assignments.

Forgot Your Password?

Don't worry, we'll help you reset it securely

1

Click Forgot Password

Click the "Forgot password?" link on the login page to start the recovery process.

2

Enter Your Email

Provide the email address associated with your mCentral account.

3

Check Your Email

We'll send a secure reset link to your email within minutes.

4

Create New Password

Click the link and set a new secure password for your account.

Security Notes

  • Reset links expire after 24 hours for security
  • Each link can only be used once
  • If you don't receive an email, check your spam folder
  • For security reasons, we won't confirm if an email exists in our system

Still having trouble accessing your account?

Contact Support Team

Login Help & FAQ

Common questions about signing in to your account

Why can't I log in with my email and password?

Double-check that you're using the correct email address and password. Passwords are case-sensitive. If you've forgotten your password, use the "Forgot password?" link to reset it. If problems persist, your account may be suspended - contact your administrator.

When will SSO be available?

Single Sign-On (SSO) integration is currently in development and will be available soon. SSO will allow you to log in using your organization's existing authentication system (Azure AD, Okta, etc.). Contact your account manager for updates on availability.

Can I stay logged in on multiple devices?

Yes, you can be logged in on multiple devices simultaneously. You can view and manage all active sessions from your profile settings. For security, we recommend logging out from shared or public devices.

What happens if I enter the wrong password multiple times?

After several failed login attempts, your account will be temporarily locked for security. You'll receive an email notification and can unlock your account by resetting your password or waiting 30 minutes.

Is my login information secure?

Absolutely. All login credentials are transmitted over 256-bit SSL encryption. Passwords are hashed using bcrypt and never stored in plain text. We also log all login attempts and notify you of any suspicious activity.

System Requirements

Ensure optimal performance with these recommended browsers and settings

Google Chrome

Version 90+

RECOMMENDED

Mozilla Firefox

Version 88+

SUPPORTED

Safari

Version 14+

SUPPORTED

Microsoft Edge

Version 90+

SUPPORTED

Additional Requirements

  • JavaScript must be enabled
  • Cookies must be enabled
  • Minimum screen resolution: 1024x768
  • Stable internet connection
  • TLS 1.2 or higher
  • Pop-up blockers disabled for this site

Ready to Get Started?

Log in now to access your delivery management dashboard and start optimizing your operations.